IS

Christy, David P.

Research Interests (4)

List of Topics (4)

Topic Weight Topic Terms
0.357 computing end-user center support euc centers management provided users user services organizations end satisfaction applications
0.195 issues management systems information key managers executives senior corporate important importance survey critical corporations multinational
0.190 systems information management development presented function article discussed model personnel general organization described presents finally
0.183 information research literature systems framework review paper theoretical based potential future implications practice discussed current

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List of Coauthors (1)

White Jr., Clinton E. 1

Article Keywords (6)

effectiveness 1 efficiency 1 End-user computing 1 information centers 1
planning 1 security and control 1

Articles (1)

The Information Center Concept: A Normative Model and a Study of Six Installations. (MIS Quarterly, 1987)
Authors: Abstract:
    The principal current concern of corporate information centers is the support and management of end-user computing. This paper presents a normative model of an information center in terms of the end-user computing environment, discusses the results of extensive field interviews with information center managers, staff, and end-users, and draws conclusions and generalizations that are relevant for both future research and information center management.